At Lunona we make every possible effort to ensure our Premium Members’ satisfaction. We are convinced that you will absolutely love our site and services. We would also like you to let us know the reason you were unsatisfied with our service and why you want to end your Premium Membership. We will return your money back. We take customer feedback very seriously and use it to constantly improve our services. If you have any questions regarding the refund or cancellation of your account, please send your e-mail to firstname.lastname@example.org.